Do you have a positive attitude and are confident in communicating at all levels? Are you eager to learn and develop in a professional and exciting role? If so, keep reading to find out more about the Business Administration Apprenticeship with Sheila Tarr.
PETA Ltd are proud to be working with Sheila Tarr to recruit and train a Business Administration Apprentice to support with a variety of duties. We are looking for someone who has strong organisational and interpersonal skills, who is efficient in completing tasks to high standards.
Training to be provided:
Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.
About the role:
The Business Administration Apprentice role with Sheila Tarr is an exciting and varied role, your duties will include but are not limited to:
- General office duties including filing, scanning and managing post and office supplies
- Meeting and greeting clients who come into the office
- Assistance in collection of management information
- Supporting advisers with various tasks
- Ensuring office spaces are clean and tidy for both staff and visitors
- Gather information to allow for preparation of review packs
- Research for advisers (performance, charges etc)
- Daily chase list/updating clients
- Arranging client appointments and coordinating diaries
- Answering phones/client queries
- IT support
This role has been identified as being a role which includes competencies falling under regulatory framework. As such there are areas of training needed through the year. This training can be developed over time depending on the extent of work carried out:
- Gain an understand of the key characteristics, risk and features of both investments and products available through the firm
- Build an understanding of general tax implications and costs to be incurred by the client in the context of transactions
- Understand company view and culture in-line with consumer duty. Ensure behaviour and actions adhere to company expectations
- Understand issues relating to market abuse and anti-money laundering
- Understand what a conflict of Interest is, how it may arise and how to manage it
- Understand the company gift and inducement policy rules
- Keep up to date with changes in company policies and procedures
- Recognise the difference between information and advice
What are the career prospects at Sheila Tarr?
Sheila Tarr is looking to offer a permanent position to the successful candidate following completion of the business administration apprenticeship.
Essential Skills:
- GCSEs in maths and English with at least a grade C / 4 (or equivalent)
- Attention to detail
- Ability to interpret data and to analyse where existing procedures and practices can be improved
- Excellent standard of written & verbal communication
- Ability to empathise and build strong business relationships with our clients other staff and strategic partners
- Possess the ability to work using your own initiative, the preferred candidates must have a ‘can do’ attitude, possess the ability to search out solutions
- Good computer knowledge and skills, must be comfortable with Microsoft word and Excel
Desirable skills:
- Experience in a client/customer facing role
- Background in the financial industry would be an advantage, however full training will be provided