Jeffries & Dibbens is looking for a proactive and organised Estate Agent Administrator Apprentice to join our friendly team.
If you’re confident on the phone, comfortable using Microsoft Office, and have a keen interest in property, customer service, and admin, this could be the perfect opportunity to kick-start your career.
The Estate Agent Administrator apprentice will provide administrative and operational support to the residential sales team while undertaking a formal apprenticeship qualification in Property Services. The role involves assisting in the day-to-day functions of the sales department, with a particular focus on the coordination and documentation required for property listings, client communications, and sales progression processes.
Training to be provided:
Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.
About the role:
The Estate Agent Administrator apprentice will be responsible for the following duties:
- Provide general administrative support to the sales team, including document preparation, data entry, scanning, filing, and handling correspondence
- Maintain accurate and up-to-date records on the customer relationship management (CRM) system and property databases
- Assist in the preparation of marketing materials such as property brochures, window cards, and online listings, ensuring that all documentation is accurate and professionally presented
- Register new sales applicants and handle initial enquiries via telephone, email, and in person
- Schedule, confirm, and coordinate property viewings and maintain effective diary management for sales negotiators
- Support the sales progression process by preparing sales memos, client updates, and relevant compliance documentation under supervision
- Monitor and update internal logs for client communications, offers received, and transaction milestones
- Assist in producing and distributing internal sales reports and activity summaries
- Maintain the professional appearance of the office, including marketing displays and customer-facing areas
- Attend training sessions and complete all coursework and assessments related to the apprenticeship programme
What are the career prospects at Jeffries & Dibbens?
There is the potential for a full-time permanent position to be offered to the suitable and successful candidate upon completion of the apprenticeship.
Essential Skills:
It is essential that the Estate Agent Administrator apprentice has the following skills and personal qualities:
- GCSEs in maths and English with at least a grade C/4
- Personal drive and highly self-motivated
- Clear and concise written and spoken communication skills
- Excellent telephone manner
- Ability to communicate well at all levels
- IT literate with a good working knowledge of Microsoft Office
Applicants must be 18+ and possess a driving licence or be close to obtaining one.