Are you a keen learner, looking to develop your customer service skills? Do you have the ability to work in a fast paced environment and prioritise your workload effectively?
PETA Ltd are working with Hampshire Plastics to recruit and train a Business Administration Apprentice to support with the day to day duties within the team. If you are motivated and want to become part of an experienced and bespoke organisation, keep reading to find out more about the Business Administration Apprentice.
Training to be provided:
Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.
About the role:
The Business Administration Apprentice will be working with the administration team to support the business needs across a range of activities. Duties will include, but are not limited to:
- Answer inbound calls from customers and provide timely assistance and information
- Management of inbox for inbound customer enquiries
- Prepare and deliver accurate quotations for cut-to-size panels based on customer requirements
- Process customer payments securely and accurately through designated payment systems
- Manage material orders by liaising with suppliers, ensuring timely delivery, and maintaining appropriate inventory levels
- Assist with administrative tasks such as data entry, filing and maintaining records to support business operations
- Usage of Microsoft Office Package and in-house ERP System to provide quotations to customers
- Building and maintaining positive relationships with key stakeholders
What are the career prospects at Hampshire Plastics?
Hampshire Plastics are offering a permanent role to the successful candidate following completion of the Business Administration Apprenticeship.
Essential Skills:
- Excellent communication skills, both verbal and written
- Strong attention to detail and accuracy in tasks
- Proficiency in basic computer skills, including Microsoft Office Suite
- Ability to multitask and prioritise tasks effectively
- Willingness to learn and adapt in a fast-paced work environment
- GCSEs in maths and English with at least a grade C/4 (or equivalent)
- Confident with effective telephone skills
- Able to liaise with colleagues
- Able to develop and sustain relationships with customers