Are company culture and future progression opportunities important to you?
Do you want to learn foundation administration skills that could lead to becoming a fully qualified insurance broker? If so, please apply for the Administration Apprentice vacancy today!
PETA Ltd are supporting the award winning Addingstone Insurance Solutions Ltd to source a positive and friendly administration apprentice. This is an excellent opportunity to develop core administrative skills including communication, customer service and record keeping. With excellent company benefits and career progression, this is an opportunity not to be missed!
Training to be provided:
Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA learning & development coach.
About the role:
The administration apprentice will primarily be dealing with telephone enquiries and referring them to the appropriate person, whilst ensuring that all communications with insurers or customers are accurately recorded on file, or electronically, as per the firm’s usual procedures. Other duties will include:
- Inputting new business, amendments, and renewals on the system
- Maintaining accurate records
- Keeping hard-copy records on customer files
- Working in accordance with the firm’s standard procedures
- Compiling documentation for clients’ policies
- Liaising with Insurers, other company staff and claims handlers
- Assisting customers with day-to-day general enquiries
- Providing general office administration
- Supporting the accounts team
What are the career prospects at Addingstone Insurance Solutions Ltd?
Addingstone Insurance are one of PETA’s leading employers with a history of successfully recruiting, supporting and retaining apprentices for many years; still employing apprentices that joined in 2017. Addingstone currently have 8 members of staff who have either completed or are undertaking apprenticeships provided by PETA. Nominated for the PETA Apprentice Employer of the Year award and winning the PETA Apprentice Mentor of the Year award, Addingstone Insurance understand the importance of providing support to their apprentices, leading to happy employees who look forward to coming to work each day. Their apprentices are given the same opportunities as any other staff member (such as away days and conferences), ultimately demonstrating what the rest of their career with Addingstone would look like. Addingstone’s apprentices are nurtured through their development by staff who understand that an apprenticeship is a crucial and unforgettable stage of their career.
There is the intention for a full-time role to be offered to the suitable and successful candidate upon completion of the apprenticeship with a very competitive salary.
Essential Skills:
It is essential that the administration apprentice has the following skills and personal qualities:
- Able to liaise with colleagues
- Able to develop and sustain relationships with customers
- Good levels of English
- Excellent written communications
- Confident with effective telephone skills
- Experience with MS Word, Outlook and Excel
- Accurate data input skills
- GCSEs in maths and English with at least a grade C/4 (or equivalent)